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Supporting the workers of Indianapolis: Employed—Unemployed; Happy—Frustrated; Executive—Employee. All are welcome!

Monthly Archives: January 2018

The Customer Is Not Always Right. But Something Is

If you work in a customer-facing role for about a week, you’ll have determined that the “customer is always right” is absolutely wrong. But if this adage doesn’t make sense, why do we use it? And if it’s incorrect, is there something we should be looking to instead?

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Wed, January 31 2018 » Corporate Culture, Ethics and Fraud » No Comments

Your Career’s Best Friend: Other People’s Memories

I’m writing this post on a break at a local event here in Indianapolis. This is a quarterly event I attend when I can with a membership organization. I don’t go too often because of schedule conflicts. I haven’t been in at least a year, maybe two, and a funny thing happened when I walked […]

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Wed, January 24 2018 » Career Planning and Goal Setting » No Comments

When Unemployment Is Low, Jobs Get Better

One of the most powerful messages you can send to an employer is in the form of your resignation. That’s because an employment relationship isn’t like a friendship. You’re being paid to show up to work every day. Quitting is saying “I’d rather not take your money any more.” And when unemployment is low—like it […]

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Wed, January 17 2018 » Change Managment and Learning Organization, Corporate Culture, Ethics and Fraud » No Comments

How to Make an Introduction (Which Takes Six Steps)

We introduce people to one another all the time. It’s a common process in business and in life. And yet, most people seem to ignore five of the six steps in the process. In fact, I think they don’t even realize there are six steps in total!

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Wed, January 10 2018 » Career Planning and Goal Setting, Personal Organization » No Comments

Networking Outside of Networking Events

The best place to network isn’t always at networking events. Sometimes you should be networking just about anywhere else.

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Wed, January 3 2018 » Career Planning and Goal Setting, Self Development » No Comments