If you work in a customer-facing role for about a week, you’ll have determined that the “customer is always right” is absolutely wrong. But if this adage doesn’t make sense, why do we use it? And if it’s incorrect, is there something we should be looking to instead?
Wed, January 31 2018 » Corporate Culture, Ethics and Fraud » No Comments
One of the most powerful messages you can send to an employer is in the form of your resignation. That’s because an employment relationship isn’t like a friendship. You’re being paid to show up to work every day. Quitting is saying “I’d rather not take your money any more.” And when unemployment is low—like it […]
Wed, January 17 2018 » Change Managment and Learning Organization, Corporate Culture, Ethics and Fraud » No Comments
It seems like there are two reasons things don’t get done. One is perfectionism. This is when someone doesn’t want to declare work complete until it’s just right. Another is that people are genuinely incompetent. They aren’t sure how to do the work and they spend a ton of time running in circles and never […]
Wed, December 6 2017 » Ethics and Fraud » No Comments
It’s time for another discussion about how much people tell the truth on their resumes. Are they being honest, stretching the facts, or worse? An infographic provides a roundup of some key stats.
Wed, November 8 2017 » Ethics and Fraud » No Comments
At some point in your career you’re going to have a discussion with an employer about how much they should pay you. I know, we live in Indiana, and Midwest sensibility is not to be pushy. But that’s not what it means to negotiate. Here are nine questions people ask on the topic of salary […]
Wed, November 1 2017 » Career Planning and Goal Setting, Corporate Culture, Ethics and Fraud » No Comments
Many of us think that loyalty is supposed to be a good idea. We want people to stand by us no matter what. Or we want to believe we can place our faith in a team or a leader, and that even through difficult times sticking with them will eventually be rewarded. But loyalty is […]
Wed, October 25 2017 » Career Planning and Goal Setting, Corporate Culture, Ethics and Fraud » No Comments
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