When we are young, our parents teach us how to say “Please” and “Thank you.” They explain how to share our toys and not to interrupt when others are speaking. What happens to courtesy when we reach the workplace? For some, it seems that basic kindness is thrown out the window at work. In some […]
I’m always shocked by professionals who don’t carry their calendar with them. You can forget your business cards, your cell phone or even your wallet, but your calendar is the most essential piece of gear that should follow you everywhere you go.
If you ever hear someone reciting a long sequence of numbers or letters over a phone call, it’s a good sign that the message they are sending really should be an email instead. After all, who really wants to hear ” Type H T T P colon forward slash forward slash double-u double-u double-u amazon […]
It’s often said that time is the most important and fundamental of all resources. Time is money, but unlike money you cannot borrow time, you cannot save it up, you cannot earn interest on your time and once it’s gone you cannot get a refund. That may be why lost time is among the most […]
I have a love/hate relationship with the telephone. A ringing phone means business, but it’s also an interruption. Caller ID tells me who is calling so I can decide who to ignore, but that also means that I know that people are consciously ignoring me. Now with cellphones, I can reach people no matter where […]
Most people try to make lists of things to-do, but not all of us actually do them. What’s the best practice for putting something on your to-do list? Verb-Subject: If you can, try to write every to do item as an action word followed by a specific noun. So instead of putting “report”, write out […]