Having a business idea doesn’t take much effort. Acting on the idea takes up many resources. The daily grind can hurt peoples’ chances to get pass that “glass ceiling”. Constantly pushing on unbudging glass won’t make it move. If you do decide to start your own business, please weigh the alternatives. Feel confident in your […]
I recommend that everyone take an afternoon and sit at the counter at your local coffeeshop. It may be a national chain like Starbucks, or a local place. No matter where you visit, a few hours of observing the team at work will change your perspective. You’ll learn quite a bit about customer service, about […]
When we are young, our parents teach us how to say “Please” and “Thank you.” They explain how to share our toys and not to interrupt when others are speaking. What happens to courtesy when we reach the workplace? For some, it seems that basic kindness is thrown out the window at work. In some […]
I was at a conference recently of administrative assistants, and one of the panelists talked about how her boss was her “professional spouse.” Not her actual spouse, mind you. Both the executive and the assistant were married to other people, but her point was that (with her words) “as a secretary to an important company […]
I’m always shocked by professionals who don’t carry their calendar with them. You can forget your business cards, your cell phone or even your wallet, but your calendar is the most essential piece of gear that should follow you everywhere you go.
Here’s a tip that may sound like a way to avoid being productive: clean up your desk. I know, cleaning up your desk takes away from the time that you’re supposed to be doing valuable work. But it turns out that efficiency is more than just getting things done; it’s also related to how we […]