If you’ve ever watched a sci-fi movie or a thriller that takes place at sea, you know about an essential plot device called “the escape hatch.” It’s what the hero uses to get out of the burning wreck in the nick of time. Wouldn’t it be great to have an escape hatch at work?
Tags: escape hatch, frustration, getting out, wasting time, work, workplace
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I recommend that everyone take an afternoon and sit at the counter at your local coffeeshop. It may be a national chain like Starbucks, or a local place. No matter where you visit, a few hours of observing the team at work will change your perspective. You’ll learn quite a bit about customer service, about […]
Tags: coffee, coffee shop, customer service, mind-set, prioritization, self-awareness, trust, values, work, work life balance
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